We match pirces.

If you find the exact item cheaper elsewhere, and meet our guidelines, we will match the price. This offer pertains to on-line merchandise only.
In order for us to research the item quickly, WE PREFER YOU EMAIL US WITH THE NECESSARY INFORMATION.
Please include the website, item description, or just cut and paste the page link. If the item meets our guidelines, we will issue a refund of the difference back to your original form of payment within 24 hours.

Applicable Guidelines

The merchandise must be the exact same item. Identical merchandise is based on the manufacturer's item #.Some online retailers may use their own item #'s.

Price must be the retailers "EVERDAY PRICE". Item can not be a sale price.

No "WEEKLY/DAILY SPECIALS".

Does not apply to merchants offering special promotions such as rebate offers, coupon offers, quantity discounts, and/or membership requirements for buyers and/or sellers.

No Clearance Items.

No refurbished, open package or display items
Item(s) must be in stock.
No items listed on EBay, Amazon, Overstock.com or any "auction-like" or replacement websites.
No Discontinued Items. We will verify if an item is discontinued.
Shipping option must match a shipping company's 2-3 day ship time.
No Shipping Specials.
The competitor's shipping price will be taken into consideration as a "lower Price". If their "everyday price"PLUS shipping is lower than our price + shipping, we will honor our price match.
Not available on bundle deals, such as Dinner ware sets.
Not available on wholesale

Not valid on prior purchases.
Feel free to contact us with any questions.
sales@shopsimplethings.com

What are your Shipping Rates and Policy?

We ship via USPS Priority or FedEx Ground. Our shipping rates are based on the Total Dollar of all the items in your cart.
Customers will receive confirmation of their orders via the email address entered upon checkout. We are not responsible for emails that end up in a customer's spam folder.

*SHIPPING RATES:

$00.01 to $25.00-------------$4.95
$25.01 to $50.00-----------$7.95
$50.01 to $75.00----------$10.95
$75.01 to $100.00-------$13.95
$100.01 to $150.00----$15.95
$150.01 and Above---$17.95


Flat Rate Shipping of $17.95 for any order of $150.00 and above.

Please allow 7 to 14 BUSINESS DAYS for orders to ship. Unless otherwise noted.
***Quilts may take up to 30 Business days to ship (refer to Special Orders)***.
All merchandise is shipped without "Signature Required". A $3.00 additional charge will be applied to shipping for a "Signature Required" request. Contact us for a further details.
We are not responsible for lost or stolen merchandise/ orders or deliveries. We do not ship outside the contiguous 48 U.S. States. We do not ship to Canada. We do not Express Ship.
Swatches are mailed FREE via USPS Parcel Post (inside the Domestic US only). Swatches are $.40 each.

We are currently not carrying any C&F products. *Quilts by C&F Enterprises and any accessories are no longer carried.

All of our C&F Enterprise Quilts and accessories are a Special Order. Special Orders include: Quilts, Standard Shams, Euro Shams, Dust Ruffles, C&F Deco Pillows, C&F Valances, C&F Drapes, C&F Throws and C&F Shower Curtains. Special Orders will take up to 30 Business days to ship and can not be canceled or returned.
*We do not accept returns on the above Special Ordered merchandise. If the item has a Back Ordered item on the order, the same return policy on Special Orders applies. If an item on the order is discontinued, the same return policy on Special Orders applies. If a shipped Special Order is defective, we will exchange the item for the same item.*
*C&F Enterprises' placemats, napkins, and chairpads, will still ship between 7-14 BUSINESS DAYS.
C&F Decorative Pillows and Rugs may take up to 6 weeks to ship.

Does Shopsimplethings accept Checks?

Yes we do. We accept Personal Checks and Bank Money Orders for the exact amount of the order. If you decide to use a Personal Check or Money ORDER as payment, there will be a 10 day grace period before the order ships. This is necessary to confirm funds. Please make your Check or Money Order out to "Shopsimplethings". Our mailing address is 4505 Ferguson Circle, Waxhaw, NC 28173.

What forms of Payment does Shopsimplethings accept?

We Accept Visa, Mastercard, Discover, American Express, Paypal, Personal Checks and Money Orders.
*We reserve the right to decline or cancel an order without any reason. The customer will be notified within 24 hours that the order was declined or canceled.

Is it safe to shop on-line at Shopsimplethings?

Yes it is safe to shop with us! We operate our Website through "Yahoo E-COMMERCE". We also utilize Chase Paymentech, services to further provide a secure website. To ensure a Secure Checkout, please review the following:

When you are done shopping, you will proceed to the Checkout Screen. In the Checkout Screen, the browser bar at the top of your screen will change from "http://" to "https://". The "s" means that your information is secure. Also, there will be a small closed lock at the end of the browser bar. Check for both.
OR,
If you do not feel comfortable offering any information over the Internet, we accept Personal Checks and/or Money Orders for the exact amount of the order. You can email us your order, fax in your order, or call to place an order. Please feel free to contact us with any questions.

Please never email your credit card information to us or anyone else. Also, review our Privacy Policy for more information regarding security.

We are not responsible for any color difference in dye lots or hand painted or solid ceramics.

Can I return something I purchased from Shopsimplethings?

Updated return policy. All returns must be returned within 30 days of purchase.. All returns must be in their original packages. This includes all size, UPC labels and inserts. This also includes any dinnerware and dinnerware accessories. All dinnerware must have all bubble wraps, separating cardboard and original box. Textile returns must be folded as best as possible. Items can not be used. If any of these guidelines are not met, a 20% restocking fee will be applied to the return.
At Shopsimplethings we guarantee total quality satisfaction. If you are not satisfied with an item for any reason we will gladly take it back. We offer a 30 day return policy. This does not pertain to C&F Quilts and C&F accessories(See Special Orders). The customer, upon purchase of the merchandise has 30 days to return the merchandise for a refund for the items purchased. The refund will only include the price of the merchandise. The refund will not include the shipping costs of the purchase.

The shipping costs of the item(s) being returned will be paid by the customer. Please contact us via email or phone and inform us of the items to be returned. NO REFUNDS WILL BE ISSUED WITHOUT NOTIFYING US WHY A REFUND IS REQUIRED. NO REFUNDS WILL BE ISSUED ON QUILTS (see Quilt Special orders). We will need the order# and PACKING LIST and items being returned. All refunds will be returned by way of the original form of payment. In order to keep our prices low, All returned merchandise must be returned in their original packaging. Original packaging includes, any labels/bar codes, size stickers and inserts. NO TORN PACKAGES. This does include any dinnerware and accessories. Any package/item returned/received with any of the listed requirements will be charged a 20% restocking fee. Any merchandise that has been used, altered, laundered or blemished in any way, will NOT be eligible for a refund.
If a customer is requesting to place an order with a large quantity of a single or multiple items, this will be considered a "Special Order". Special Orders are non-refundable. An example would be 100 Napkin Rings. Shopsimplethings reserves the right to decide if the order is a "special order". The customer will be contacted via email and notified that the order is considered a "special order". Certified mail or receipt of confirmation would be important for shipping a return. We are not responsible for items lost during shipping. Shopsimplethings will also forward it's return policy regarding such orders. If you have any questions regarding a return, please contact us at sales@shopsimplethings.com or call us.

All returns must be shipped to:
Shopsimplethings
(Attention Returns)
4505 Ferguson Circle
Waxhaw, NC 28173

Refund Policy

At Shopsimplethings we make refunds easy. Once the merchandise is received, inspected and meet our Return Policy, (Please review our Return Policy), we will initiate a full refund of product, less original shipping charges. The shipping charges of the items being returned must be paid by the customer. All refunds will be returned by way of the original form of payment. We will initiate the refund within 24 hours of receipt of your return. If you have any questions regarding a refund, please contact us at or by phone.

What happens if an item is damaged during Shipment?

At Shopsimplethings, we will try to do our best at packing and shipping �fragile� merchandise. If you receive an order that arrives damaged, please contact us within 48 hours of receipt via email or phone. Please include your Order Number and the Merchandise Description and Item #. We will gladly ship replacements if the item is in stock. If the item is out of stock, we will inform you when to expect the replacement via email. Damages may be subject to inspection by the assigned carrier. Shopsimplethings may request the damaged items to be shipped to us for inspection before replacement is shipped. If you have any questions regarding damages, please contact us at sales@shopsimplethings.com or by phone.

What do I do if I need to Cancel an Order?

If you need to cancel your order, please contact us via email within 48 hours of the purchase date. Please provide your Order Number. We order from several Suppliers. Once an order is placed with our Suppliers, it can not be canceled. Because the (supplier's)order can not be canceled, we will refund a purchase less a 30% cancellation fee. If the order has shipped, the order would be considered a return, (see our return policy),and the customer is responsible for return shipping.

Are Swatches available for your Patterns?

We do carry Swatches for many of our patterns. Our Swatches are .40 each. There is a maximum order of 6 swatches. Any orders with more than 6 swatches will not be shipped. There is no shipping charge for swatches. All Swatches will be mailed through the United States Postal Service via Parcel Post. Please expect up to 14 business days for delivery. We are constantly updating our Swatch Selection. Thank you.
*We retain the right to change our policies without notice.